HOW TO APPROACH GUEST COMPLAINT?

HOW TO APPROACH GUEST COMPLAINT?

A complaint is part of every business and the restaurant industry has their share as well. The restaurant staff should always be calm and make sure they handle it in a professional way. Some complaints can be funny. -The spaghetti is too short. – The drink is too strong. But some are genuine.  – The soup is […]

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 SEQUENCE OF FINE DINING SERVICE/MEAL

SEQUENCE OF FINE DINING SERVICE/MEAL

Every respective restaurant wants to give the best dining service in the world. I have combined all the points to create perfect fine dining service which I have learned in my 10 years of service in the USA, Switzerland, India and Iceland combined. I have observed the best waiters in the world which helped me […]

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 5 INTERNATIONAL RECOGNISED SERVICES

5 INTERNATIONAL RECOGNISED SERVICES

Every restaurant has its own style of service. 5 most popular service in the restaurant industry are: American or Plate Service (RS-CW-P) In this service style:1. The food is plated in the kitchen by the chefs.2. The waiter picks up the prepared plates(3 for an elegant service) and serves the guest directly RS-CW-P. This service […]

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 HOW TO BE A GOOD WAITER?

HOW TO BE A GOOD WAITER?

You are one step away from becoming a manager if you are a great waiter. Therefore, first, become a great waiter and see how life changes for the good. Waiters interact the most with the guests in any restaurant. Prepare yourself for frequent on-job situations, knowhow to upsell, and learn about the customs as well as the […]

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 SAMPLE MENU CARD DESCRIPTION

SAMPLE MENU CARD DESCRIPTION

SAMPLE MENU CARD DESCRIPTIONThe restaurant menu in detail to explain to the staff. It’s just an example of one of the restaurants in Iceland which you can provide this for your staff to learn.  Starters Pork belly and langoustine dates, rye- bread and kale Pork belly is slow-cooked for 16 hours, which makes the meat really […]

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